All patterns are sold as downloadable PDF files. We do not ship paper patterns. If, for some reason, you have trouble downloading a pattern, please contact us at email@example.com
We do our best to process your order within 24 hours. Friday orders after 12:00 pm may be shipped on the following Monday.
Shipping is FREE on any US yarn order over 100 USD shipped within the continental US, Hawaii, Alaska and US Territories. This does not apply to international orders. Packages shipped within the US are sent USPS first class or priority, depending on weight. Delivery takes 2 - 3 days in the US. International orders, including Canada, are shipped USPS First Class and may take up to 2 weeks to arrive, depending on destination. Please note that other countries may charge customs fees. We regret that Hamilton Yarns cannot be held responsible for any additional fees that may apply to your shipment.